For leasehold homeowners in England & Wales Received a letter?
Your questions

Freehold purchase FAQs

Find clear answers about ownership, costs, voluntary and statutory purchases, documents and registration. Browse by topic or search for your question.

Trusted with 4,000+ freeholds Working for you, the leaseholder.

In this guide

Ownership and benefits

What is the difference between leasehold and freehold?

A lease gives you rights for a term under its conditions. Freehold ownership has no lease expiry. The interests and land acquired still depend on the title. Read the full guide.

Why buy if my ground rent is very low?

Consider your ownership position and plans, as well as rent savings. Low ground rent alone neither proves that buying is worthwhile nor establishes the purchase figure. Read the full guide.

Will buying increase my home’s value?

There is no guaranteed uplift. The effect depends on the lease, title and market. Evaluate the deal without assuming a fixed return. Read the full guide.

Will all charges and restrictions disappear?

No. Estate charges, covenants and shared maintenance obligations may remain. Establish exactly what changes before accepting. Read the full guide.

Can I make alterations freely after buying?

Some freeholder permissions may cease to be relevant, but title covenants, planning permission and building regulations can still apply. Read the full guide.

Will my garden or garage be included?

Check the title, proposed transfer and plan. Do not assume every piece of land you use is part of the offered interest. Read the full guide.

Eligibility and the two routes

Can I buy without an offer from my freeholder?

Yes, you can explore a voluntary purchase. We prepare an approach after your authorisation. The seller does not need to have made an offer first. Read the full guide.

What is a voluntary or informal purchase?

It is a purchase agreed through negotiation, outside a formal statutory claim. Price and terms need agreement from both sides. Read the full guide.

What is a statutory or formal purchase?

It uses a qualifying legal right and a prescribed process. Eligibility, valuation and formal notices need appropriate specialist assessment. Read the full guide.

Can BeFreehold help with both routes?

Yes. Our preferred starting point, where suitable, is voluntary negotiation. Statutory support needs a separate assessment, professional scope and cost agreement. Read the full guide.

Is a statutory purchase always more expensive?

It can involve significantly higher professional and process costs. The statutory purchase price may differ from a voluntary offer. Compare the full cost and terms, not only one fee. Read the full guide.

Does the freeholder have to sell?

Not through a voluntary approach. A qualifying statutory right may provide a formal route if an agreement is not available. Read the full guide.

Can I use this journey for a flat or maisonette?

Our main service journey is for houses in England and Wales. Flats and maisonettes need their ownership structure and applicable route assessed separately. Read the full guide.

Does BeFreehold cover the whole UK?

These guides and our standard house purchase journey concern England and Wales. Other jurisdictions have different rules; do not apply this guidance to them. Read the full guide.

Valuation and costs

Is my indicative valuation the final price?

No. It provides the starting point for a voluntary offer. After negotiation, we share the deal figure and terms for you to accept or reject. Read the full guide.

Why isn’t the figure a multiple of ground rent?

Our indicative valuation considers underlying property value alongside lease and title factors. The inclusive figure also includes completion support. Read the full guide.

What does the £99 service cover?

Preparing the proposal, presenting the offer, following up and negotiating based on the indicative valuation you agreed. We then report the resulting deal and terms. Read the full guide.

Is £99 added to the final purchase figure?

If you proceed with the agreed purchase, it is credited against the final amount payable to BeFreehold. It is not charged again on top of that figure. Read the full guide.

What is included in my purchase figure?

For our standard voluntary service: the freehold price and our title reviews, transfer documentation and facilitation through completion. Applicable separate costs are identified separately. Read the full guide.

What does the optional £349 cover?

Land Registry submission, the required leaseholder ID checks and handling requisitions. Confirm any separate registration charges in your estimate. Read the full guide.

Are statutory fees included in the £99 service?

No. The £99 is the voluntary approach service. Formal claim work, specialist costs and any statutory completion scope must be agreed separately. Read the full guide.

Negotiation and your decision

Do I have to buy if I agree with the valuation?

No. You can authorise the £99 approach service, then decide separately after seeing the negotiated deal figure and terms. Read the full guide.

Will you contact the freeholder without permission?

No. The voluntary approach begins after your authorisation. Reading the website or reviewing a valuation does not authorise contact. Read the full guide.

What if the freeholder asks for more?

We explain the response and negotiate within the agreed scope. You can accept, reject or discuss the resulting terms; the indicative figure is not a guarantee. Read the full guide.

What if the freeholder refuses or does not reply?

A voluntary sale cannot be guaranteed. We discuss the response and whether further negotiation or a separate statutory assessment is appropriate. Read the full guide.

How long will it take?

It depends on the response, title and transaction. Statutory claims add formal stages. Completion and Land Registry processing have separate timescales. Read the full guide.

Can I buy while selling my house?

Tell us about the sale and any target date early. The transactions need coordinating; do not promise an unconfirmed freehold completion date to your buyer. Read the full guide.

Documents, advice and registration

What information do I need to start?

Your address, property type and the lease and ground-rent details you know. Missing information can be identified for later review. Read the full guide.

Why might you ask for a ground-rent invoice?

Recent correspondence helps cross-check the freeholder or managing agent’s current contact route where different addresses appear in different records. Read the full guide.

Can I choose my own solicitor?

Yes. Independent advice is welcome. Our included voluntary completion service remains part of the quoted figure; your chosen solicitor’s fees are separate. Read the full guide.

Is BeFreehold acting as my solicitor?

No. Our service does not create a solicitor–client relationship. Statutory work requires a separately agreed professional scope. Read the full guide.

Is the £349 registration service compulsory?

No. If you do not select it, agree who will submit the application and handle any requirements. Registration responsibility should be explicit. Read the full guide.

What is a Land Registry requisition?

It is a request for information or correction concerning an application. Our optional registration service includes dealing with these requests. Read the full guide.

Is registration the same as completion?

No. The transfer can complete before the register is updated. The £349 service does not guarantee a Land Registry processing date. Read the full guide.

Letters, trust and getting started

Why did I receive a BeFreehold letter?

Letters can describe an existing opportunity or invite you to explore a purchase without a prior freeholder arrangement. Read your letter for the specific context. Read the full guide.

Does my letter mean the freeholder has agreed to sell?

Not necessarily. We send different kinds of letters. Receiving one does not itself establish seller agreement, an agreed price or a commitment to buy. Read the full guide.

Do you work for me or my freeholder?

We work for the leaseholder. We approach and negotiate with the freeholder on your behalf after your authorisation. Read the full guide.

How can I verify BeFreehold?

Check the identity and contact details on your correspondence and service agreement. Request clarification before making a payment if anything is unclear. Read the full guide.

Should I wait for leasehold reform?

That depends on your situation. Distinguish measures already operating from pending changes, and compare your current options with appropriate advice. Read the full guide.

How do I take the next step?

Explore the guides, review the sample estimate and prepare your property details. The current estimate page explains the status of the enquiry workflow. Read the full guide.

Prepared for BeFreehold · Updated 9 October 2026Professional review pending

Further reading

GOV.UK: buying the freeholdHM Land Registry: property information

General information, not advice on your particular title or legal rights.

Choose your next step

Keep learning. Or explore your likely cost.

Find the answers you need, then decide whether to take the next step.

No freeholder contact without your authorisation.