Last updated: 28 November 2025
Privacy Policy
Be Freehold Ltd ("we", "us") respects your privacy. This Policy explains how we collect, use and protect your personal data.
1. Who We Are
BeFreehold Ltd, registered in England and Wales (company number 16791159), provides valuation and administrative services to assist with voluntary freehold purchases.
2. Information We Collect
We may collect:
- Your name and contact details
- Address, lease length, ground rent and related information
- Details you provide via forms, emails or calls
- Technical data (IP address, device info, cookies)
- Marketing preferences
3. How We Use Your Data
We use your data to:
- prepare and provide indicative valuations;
- communicate with you about your valuation and next steps;
- verify your details if required;
- send marketing communications (email, SMS, phone, post, digital advertising);
- improve our website and services; and
- comply with legal obligations.
4. Legal Bases for Processing
We rely on:
- Consent (e.g., marketing);
- Performance of a contract (e.g., preparing your valuation upon request);
- Legitimate interests (e.g., improving our service, fraud prevention);
- Legal obligations.
5. Marketing Communications
You may receive updates about freehold options, offers, and related services. You may withdraw consent at any time by emailing legal@befreehold.com.
6. Data Sharing
We may share data with:
- the participating freeholder (e.g., Starcrest Developments Ltd);
- professional advisers and service providers;
- regulatory or legal authorities when required.
We never sell your personal data.
7. Data Storage & Security
We implement appropriate technical and organisational measures to safeguard your information. Data is stored securely within the UK or EEA.
8. Your Rights
You have the right to:
- access your data;
- request correction or deletion;
- withdraw consent;
- restrict or object to processing;
- request data portability; and
- lodge a complaint with the ICO.
9. Retention
We keep your data only as long as necessary for the purposes set out above or as required by law.
10. Contact
For privacy questions or requests: email legal@befreehold.com or contact us by post at Be Freehold Ltd, 47-53 St John Street, London EC1M 4AN.
Cookie Policy
We use cookies and similar technologies to improve your experience.
What Cookies We Use
- Essential cookies – required for site functionality.
- Analytics cookies – help us understand how visitors use the site.
- Marketing cookies – enable personalised advertising.
You can adjust cookie settings via your browser at any time.